Grievance Redressal
Last updated: 2026-09-21
How to raise a grievance
If you have a complaint about an order, seller, or platform experience, please first use the order page to contact the seller. If the issue remains unresolved, email us at [email protected] with your order ID and a brief description.
Escalation timeline
We aim to acknowledge grievances within 2 business days and provide a resolution or next steps within 7 business days. Complex disputes may require additional time.
Grievance officer
Name: To be appointed
Email: [email protected]
Address: CleanroomCart, India
The grievance officer's full contact details will be updated once the appointment is formalised before go-live.
This page is a draft placeholder. Final legal copy must be reviewed and approved by the owner's legal/CA advisors before public go-live.